Company Description
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
Job Description
We are growing and are in need of a Lab Supervisor II to cover 3 sites:
UF Health Clermont: 4405 S. US HWY 27, Clermont, Fla. 34711
UF Health Eustis: 17021 US HWY, 441, Mount Dora, Fla. 32757
UF Health Wildwood: 3849 Thomas Street, Oxford, Fla. 34484
Intuitive Health partners with UF Health to deliver an innovative care model that combines emergency room and urgent care services in one convenient setting. The Lab Supervisor II oversees laboratory operations across multiple UF Health - Intuitive Health facilities serving the Clermont, Mount Dora, and Oxford communities, ensuring accurate and timely diagnostic testing that supports patient care. Working in partnership with the Program Director and hospital leadership, this role provides operational oversight, staff leadership, and regulatory compliance across all assigned locations.
POSITION RESPONSIBILITIES
· In collaboration with the Program Director, supervises the day-to-day technical operations of assigned facilities to maximize service while minimizing cost.
· Ensure that accurate, adequate laboratory services are provided timely
· Use knowledge, experience, and imagination to implement change and improvements
· Travel between labs as needed and on a regular basis
· Oversee the receipt and acceptance or rejection of lab specimens
· Perform waived, moderate to high complexity procedures in hematology, chemistry, microbiology, serology, immunohematology, histocompatibility, histology, cytology and molecular areas of laboratory for the analysis, treatment and diagnosis of disease
· Operate and maintain complex laboratory analyzers
· Make independent decisions to report normal and abnormal test results. Manage blood product inventory, test system reagents and lab supplies
· In concert with the CLIA Lab Director, and CLIA Technical Supervisor to monitor and revise the Laboratory Quality Plan
· Implement quality and service improvements
· Report and respond to all technical laboratory incidents, errors or complaints in a timely manner
· Function as a delegated CLIA Technical Consultant and General Supervisor to ensure all regulatory, licensing, safety and accreditation requirements are fulfilled for assigned cost center including proficiency testing, quality controls, method verification
· Write, review and implement cost center policies and procedures for approval by the CLIA Lab Director (technical policies) or administrative director (non-technical policies)
· Ensure that Hospital Partner polices are enforced. Perform personnel actions including hiring recommendations, performance evaluations, initial training, competency assessments, remedial and disciplinary actions
· Oversee and complete payroll functions. Schedule staff and make workstation assignments.
· Ensure that laboratory staff are supported and prepared to serve our customers. Develop self and individuals to optimize effectiveness. Assist with and monitor student educational activities.
· Represent laboratory management in meetings and on committees
· Work cooperatively with others to achieve organizational goals
· Perform all assigned duties in a caring and professional manner, serving as a model to create a customer focused environment
· Prepare, implement, and control the cost center budget in conjunction with the Program Director and the Laboratory Administrative Director
· Evaluate analyzers, software and test systems for capital purchase, lease and reagent rental agreements.
· Communicate effectively with administration and Leadership
· Follow and enforce all company policies
· Participate in monthly governing board and quarterly quality assurance meetings
· Ensure adherence to all law and regulations regarding employment, affirmative action, HIPAA, safety and drugs
· Rotate weekend supervisor call coverage
· Attend staff meetings and complete mandatory training
· Adhere to dress code, core values, policies & procedures, time & attendance guidelines and confidentiality
· Perform all other duties assigned by management within job specifications
Qualifications
COMPETENCIES
·Excellent interpersonal and communication skills
· Ability to work well under pressure to complete deadlines
· Demonstrate appropriate computer skills
· Technically competent in principles and procedures of assigned laboratory disciplines
· Understanding of laboratory regulatory issues
· Understanding of laboratory Quality Management Systems and Quality Assurance
REQUIRED EDUCATION
· Bachelor’s degree Biology, Chemistry, Physical Sciences, Medical Technology, Clinical Laboratory or Medical Laboratory Science required. Master’s degree preferred.
REQUIRED SKILLS
· Ability to effectively interact with customers to understand their needs and explain data
· Microsoft Office
· Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
· Written communication
REQUIRED EXPERIENCE
· Must have experience to meet CLIA requirements for Technical Consultant/Supervisor and General Supervisor (dependent on credentials and testing performed)
· 5 or more years’ experience as a Technologist
· Previous supervisor experience preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
· Florida Licensed as a Clinical Laboratory Supervisor in at least Chemistry, Hematology, Microbiology and Immunohematology (Blood Bank)
· ASCP (MLS/MT) or AMT certification required.
· National certification from ASCP Board of Certification (BOC) for assigned work areas preferred
· CPR Certification required.
· Exceptional communication skills and leadership skills required.
· Demonstrated stable work history.
WORK ENVIRONMENT & PHYSICAL DEMANDS
This position operates in a healthcare environment. While performing the duties of this job, the employee is regularly required to talk, hear, and communicate effectively with patients and staff. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The role may involve moderate noise from phones, computers, printers, and medical equipment. Physical activity may include standing, walking, bending, kneeling, stooping, crouching, and occasionally lifting or assisting patients.
Employees may also be exposed to environmental conditions common in healthcare settings, including radiation, infectious or communicable diseases, bloodborne pathogens, chemicals, fumes, odors, gases, and dust.
Additional Information
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
