Company Description
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
About Legacy ER & Urgent Care
Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused.
Job Description
The Nurse Leader is responsible for all basic nursing duties as well as oversight of the nursing staff (RN and LVN), coordination of and evaluation of EMT’s. The Nurse Leader also sits on the infection control committee and collaborates closely with the Infection Control Officer on all facility-specific issues.
• Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions.
• Assist in patient care to the extent that training and education allow. This may include duties not usually performed, but that are within the scope of practice.
• Encourage a work environment that is friendly and respectful.
• Provide administrative support to physicians from time to time as deemed appropriate for the position.
• Assess patients per company policy.
• Provide general nursing care. This includes therapeutic and diagnostic intervention.
• Provide age-specific education to patients.
• Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters.
• Follow all company policies.
• Encourage a work environment that is friendly and respectful.
• Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions.
• Participate in the infection control committee and assist with all infection control projects in collaboration with the Infection Control Officer. Assure adherence to infection control plan and policies.
• Assist in hiring.
• Assist in hiring, training, and termination of Nursing and ER tech staff in conjunction with Leadership.
• Conduct performance evaluations for Nursing and ER tech staff.
• Maintain monthly Nursing and ER tech staff scheduling, ensuring all shifts are covered.
• Develop Nursing and ER tech staff Policies and Procedures with input from Leadership.
• Ensure that patient records are accurate and complete.
• Provide patients and their families with a customer-focused, friendly, reassuring, open environment that encourages patients to return to Legacy ER & Urgent Care.
• Follow all HIPAA policies and procedures.
• Review and uphold lab policies and procedures.
• Follow and enforce all company policies.
• Provides clinical expertise in medical management, crisis, and behavior management techniques.
• Provides guidance and support to the staff to better plan workflow.
• Duties are listed in the Standard Operating Procedures guide.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, and crouching as well as lifting and supporting patients.
• This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers, and medical equipment. The position does require standing, walking, sitting, the use of hands, and reaching. The position may also require climbing, kneeling, or crouching. The position also requires speaking and hearing. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.
Qualifications
• Patient/Client Focus.
• Ethical Conduct.
• Leadership.
• Personal Effectiveness/Credibility.
• Thoroughness.
• Time Management.
• High school diploma or general education degree (GED).
• Associate's Degree in Nursing or higher.
• Ability to read, analyze, and interpret general business and medical periodicals, insurance forms, professional journals, technical procedures, or governmental and HIPAA regulations.
• Ability to write reports, business correspondence, insurance claim forms, and procedure manuals.
• Ability to effectively present information and respond to questions from staff, groups of managers, and patients.
• Basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Unrestricted registered nurse license in the state of Texas.
• Current ACLS certification.
• Current BLS certification.
• Current PALS/ENPC certification.
• Completion of company-provided laboratory testing education and competency.
• Previous experience in a patient care setting. Experience in an Urgent Care or ER/ICU environment is required.
Additional Information
Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.
